Aizul G. Ortega received her Master's in Information Studies from the University of Texas School of Information in 2014 with a concentration on librarianship. She is the Technical Services Supervisor at the Travis County Law Library, where she has worked for three years. Her primary responsibilities include implementing current technology practices and procedures, overseeing the collection development processes for the Law Library, and maintaining the Law Library website. She is a current SWALL (Southwestern Association of Law Library) member and participated on a panel at the 2017 SWALL Annual Meeting to discuss helping pro se patrons.